ShoppersKai Privacy Policy

Effective Date: September 24, 2024

Introduction and Application


Shopperskai (referred to as "Shopperskai", "SK" or "Creatopia") is operated by Creatopia Private Limited. We are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, and share information from users ("you" or "your") when you interact with our platform, mobile application, and services.


By using the Shopperskai services, you consent to the collection, processing, and use of your personal data as outlined in this Privacy Policy.

This Privacy Policy is subject to revisions. Please review it periodically for updates. Any changes will be reflected in the “Effective Date” above. Continued use of Shopperskai after any changes indicate your acceptance of the updated policy.

In this policy, the following definitions apply:

  • "Publisher" refers to a user (creator or influencer) who has created an account on Shopperskai and includes affiliate links to external merchant sites.
  • "Merchant" refers to a brand or retailer that uses Shopperskai to connect with publishers for affiliate marketing and commission-based transactions.
  • "Visitor" refers to any person who clicks on a link from a publisher’s page within Shopperskai.

Information We Collect


We collect personal information to provide and improve the services offered on Shopperskai. This includes but is not limited to:

(a) Personal Data: Personal data refers to any information that can identify you directly or indirectly. We collect several types of personal information for the following purposes:

  • User Data: Name, email address, username, phone number, shipping/billing addresses, hashed password, date of birth, and account information related to creators and users on our platform. This also includes financial details (such as payment information) for processing affiliate commissions.
  • Usage Data: This includes data about how you access and use the service, including your IP address, device type, browser type, geographic location, and interactions with the Shopperskai platform.
  • Location Data: Your approximate location may be collected using your IP address to improve localization of services, personalized recommendations, and location-based features.
  • Marketing Data: Your preferences regarding receiving marketing communications and promotions, and details about your interaction with our marketing emails.
  • Cookies Data: We use cookies to gather information about your visit to our website, which helps us improve our services. More details on cookies are provided below.

(b) Sensitive Data: We do not collect sensitive personal data, such as information on race, ethnicity, religious beliefs, health, or sexual orientation.

(c) Children’s Data: Our services are not intended for users under the age of 18. If we become aware that a user under the age of 18 has provided us with personal information, we will delete that information.

How We Use Your Information


We use the information collected for various purposes, including but not limited to:

(a) Service Delivery and Personalization:

  • Providing, maintaining, and improving our platform for a seamless user experience.
  • Ensuring the platform is relevant to you by personalizing content and product recommendations based on your preferences and behavior.

(b) Business Operations:

  • Processing transactions, payments, and affiliate commissions.
  • Conducting customer support, managing accounts, and troubleshooting issues.

(c) Analytics and Marketing:

  • Performing analytics to understand platform usage and to improve features.
  • Sending promotional materials, offers, and other communications tailored to your preferences, unless you have opted out.

(d) Fraud Prevention & Security:

  • We use personal information to detect and prevent fraud, including identity verification, secure payments, and monitoring for malicious activity.

(e) Legal Compliance and Security:

  • Ensuring compliance with Indian legal and regulatory requirements.
  • Detecting, preventing, and addressing fraud, technical issues, and misuse of our services.

How We Collect Your Information


We collect information in several ways to enhance your experience on Shopperskai:

Direct Collection: This includes the details you provide when registering for an account, filling out forms, making purchases, or interacting with content and affiliate links on the platform. If you're a creator, the content you upload, such as photos or product recommendations, is also part of the information we collect.

Third-Party Collection: We receive information from third-party sources, such as merchants, payment processors, and affiliate networks, related to your transactions and interactions. Additionally, if you connect your Shopperskai account with social media platforms like Instagram or Facebook, we may access your public profile and content from these platforms.

Automatic Collection: When you use our website or app, we collect data automatically through cookies and other tracking technologies. This helps us improve your experience by personalizing recommendations and enhancing platform functionality.

Disclosure of Your Information


We take your privacy seriously and only share your personal data under specific circumstances to ensure the smooth operation of our platform and compliance with legal obligations:

(a) Third Parties: We may share your personal information with carefully selected third parties to support the functionality and services of Shopperskai. These third parties are bound by confidentiality agreements and are permitted to use your data solely to fulfill their specific roles, ensuring your privacy remains protected.

  • Service Providers: We collaborate with trusted third-party service providers to facilitate services such as payment processing, web hosting, analytics, and marketing. These include payment gateways like Razorpay and cloud service providers, all of whom are required to maintain the confidentiality of your information and use it solely for providing their services.
  • Affiliates & Merchants: In order to track purchases and calculate commissions, Shopperskai may share information with affiliate partners, including brands, merchants, and influencers connected to your transactions.
  • Professional Advisors: We may share data with legal, business, and financial advisors when necessary for business management, contract negotiations, or litigation purposes.

(b) Compliance with Legal Obligations: We may be required to disclose your information in response to legal requirements, such as court orders, subpoenas, or other legal processes, or to comply with Indian laws and regulatory requirements. This may include disclosing data to law enforcement or government authorities when legally obligated to do so.

(c) Business Transfers: If Shopperskai undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction. In such cases, we will ensure that the new entity continues to honor the commitments made in this privacy policy.

Through these data-sharing practices, we ensure that your information is only disclosed to third parties when absolutely necessary, in ways that align with our commitment to protecting your privacy.

Cookies and Tracking Technologies


Shopperskai uses cookies and similar tracking technologies to enhance your browsing experience, analyze how users interact with our platform, and deliver personalized content and advertising. Cookies are small data files placed on your device to store information about your preferences and activity. By using these technologies, we can streamline your experience, provide relevant recommendations, and continually improve the platform’s performance.

Types of Cookies We Use:

  • Necessary Cookies: Critical for core functionality such as security, user login, and site navigation.
  • Performance Cookies: Collect data on how users engage with the platform, enabling us to identify issues and optimize overall site performance.
  • Marketing Cookies: These track user interests and browsing habits to deliver customized ads and retargeting, ensuring you receive content most relevant to you.

You can modify your cookie settings through your browser preferences. However, please note that disabling certain cookies may affect the functionality of Shopperskai, limiting your experience on the platform.

Data Retention and Security


We retain personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.


We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure payment gateways. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights


As a user of Shopperskai, you are entitled to certain rights regarding your personal data. You can request access to the personal information we hold about you at any time, either by logging into your account or contacting us directly. If you find that any of the information is inaccurate or incomplete, you have the right to request corrections to ensure your data is up-to-date and accurate.

Additionally, you have the right to request the deletion of your account and associated personal data. Please note that while we will comply with such requests, certain legal requirements may oblige us to retain some information. You also have the option to opt out of receiving marketing communications by following the unsubscribe link provided in our emails or adjusting your account preferences.

If you have concerns about how we process your personal data, particularly for marketing purposes, you can object to this processing at any time. To exercise any of these rights, please contact us at support@shopperskai.com.

Grievance Redressal Mechanism


If you have any concerns about the privacy or security of your data, you may contact us at:

Email: team@shopperskai.com
Phone: +91 9552668918


We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure payment gateways. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy


We reserve the right to update this Privacy Policy as necessary. Any updates will be posted on this page with the effective date noted at the top. Please check back regularly to stay informed about how we protect your data.